Terms of service

ABBEY JOHANNA — TERMS OF SERVICE

OVERVIEW

Effective Date: September 13, 2026

Welcome to ABBEY JOHANNA! The terms “we,” “us,” and “our” refer to ABBEY JOHANNA. ABBEY JOHANNA operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). ABBEY JOHANNA is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (“Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information concerning your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to these Terms of Service and our Privacy Policy:
https://abbeyjohanna.com/policies/privacy-policy

If you do not agree, you should not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you have given consent for your minor dependents to use the Services on devices you own, purchase, or manage.

To use certain Services or make purchases, you may be asked to provide information such as your email address, billing information, payment details, and shipping address. You represent that all information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the security of your account credentials and for activity occurring through your account. You may not transfer, sell, assign, or license your account to another person.


SECTION 2 – OUR PRODUCTS

We make every reasonable effort to accurately represent our products and artwork. However, colors, textures, scale, cropping, finishes, and overall appearance may vary depending on your device, screen settings, production method, and materials.

Artwork reproduced from original hand-created works may naturally differ from the original in texture, color, scale, or printed appearance. These normal variations are not considered defects.

Product descriptions, pricing, availability, materials, and specifications may change without notice. We reserve the right to discontinue products or limit quantities offered.

Made-to-Order Products: Many ABBEY JOHANNA products are created or printed after an order is placed. Products may be manufactured and shipped through third-party production and fulfillment partners, including Printify and its network of production providers.

Personalized and Customized Products: Customers are responsible for reviewing all submitted names, spelling, dates, wording, photographs, artwork, and other personalization details before placing an order. Once production begins, changes or cancellations may not be possible.

ABBEY JOHANNA accepts orders for delivery within the United States and to selected international destinations. Availability depends on the product, variant, destination, production partner, and carrier and is confirmed by the shipping options presented at checkout.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. ABBEY JOHANNA reserves the right to accept, decline, limit, or cancel an order when reasonably necessary.

Your order is not accepted until payment has been successfully processed and the order has been accepted for fulfillment.

Please review your order carefully before submitting it. Made-to-order and personalized products may enter production shortly after purchase, and cancellation requests cannot always be accommodated.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

Purchases are subject to our Refund Policy:
https://abbeyjohanna.com/pages/refund-policy

Products purchased through ABBEY JOHANNA are intended for personal or household use unless otherwise authorized by us.


SECTION 4 – PRICES, CURRENCY, TAXES & BILLING

Prices, discounts, and promotions may change without notice.

The price charged will be the price displayed at the time your order is placed.

Prices may be displayed in local currencies where supported. Currency conversion, presentment, and payment availability may vary by destination and payment method.

Unless otherwise stated or shown at checkout, displayed product prices do not include shipping charges, applicable taxes, duties, customs fees, brokerage charges, or other import-related costs.

You agree to provide current, complete, and accurate purchase, payment, billing, and account information.

You represent that payment information submitted by you is accurate, that you are authorized to use the payment method provided, and that charges incurred will be honored by your payment provider.


SECTION 5 – SHIPPING, INTERNATIONAL DELIVERY & CUSTOMS

Many ABBEY JOHANNA products are made to order and require production time before shipment.

Products within the same order may be produced in different facilities or countries and may arrive in separate packages with separate tracking numbers.

Production and delivery dates are estimates and are not guaranteed. Shipping may be affected by carrier delays, customs processing, weather, service interruptions, production issues, incorrect addresses, or other circumstances outside our reasonable control.

International orders may be subject to taxes, duties, customs fees, brokerage or handling charges, or other import-related costs. Where applicable taxes or duties are calculated and collected at checkout, those amounts will be displayed before payment. Additional charges not collected at checkout may remain the customer’s responsibility except where applicable law requires otherwise.

Customs clearance and cross-border processing may extend delivery times. ABBEY JOHANNA does not control customs authorities and cannot guarantee customs-processing timelines.

If checkout does not offer a shipping method to a destination for a particular product or variant, that item is not currently available for shipment to that destination.

Tracking information will be provided when available. We are not responsible for carrier or customs delays outside our reasonable control. If an order is lost or arrives damaged, please contact us so we can review the issue in accordance with our Shipping Policy and Refund Policy.

Shipping Policy:
https://abbeyjohanna.com/policies/shipping-policy


SECTION 6 – INTELLECTUAL PROPERTY

The Services, including artwork, illustrations, photographs, graphics, branding, logos, text, product designs, written content, video, audio, and the arrangement of such materials, are owned by or licensed to ABBEY JOHANNA and are protected by applicable copyright, trademark, and other intellectual property laws.

Purchasing an original artwork, print, product, or other item from ABBEY JOHANNA does not transfer ownership of the underlying copyright or intellectual property.

Unless ABBEY JOHANNA provides prior written permission, our artwork, photographs, designs, graphics, and other creative works may not be reproduced, digitized, copied, commercially modified, distributed, resold as digital content, used to manufacture merchandise, licensed, or otherwise commercially exploited.

ABBEY JOHANNA creative works may not be used for artificial-intelligence training, machine-learning datasets, generative-model development, automated content generation, or similar commercial data-processing purposes without prior written permission.

No purchase grants reproduction rights, merchandising rights, licensing rights, or commercial-use rights.

All rights not expressly granted remain reserved by ABBEY JOHANNA.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control or monitor.

Such tools are provided “as is” and “as available.” Your use of third-party tools is at your discretion and may also be governed by the terms of the applicable third-party provider.

Future tools, features, or resources offered through the Services will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

The Services may contain links or functionality provided by third parties.

We are not responsible for the accuracy, content, policies, products, or services of third-party websites or providers.

Please review applicable third-party terms and policies before entering into transactions with them.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

ABBEY JOHANNA is powered by Shopify, which enables us to provide the Services to you. However, purchases made through our Store are made directly with ABBEY JOHANNA.

By using the Services, you acknowledge that Shopify is not responsible for sales between you and ABBEY JOHANNA, including injury, damage, or loss arising from products purchased through ABBEY JOHANNA.

To the extent permitted by law, you release Shopify and its affiliates from claims arising directly from transactions between you and ABBEY JOHANNA.


SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy:
https://abbeyjohanna.com/policies/privacy-policy

Because our Services are hosted by Shopify, Shopify may collect and process information necessary to provide and improve its services.

Please review our Privacy Policy for additional information concerning how personal information is collected, used, and shared.


SECTION 11 – FEEDBACK

If you voluntarily submit reviews, suggestions, ideas, comments, photographs, or other feedback (“Feedback”), you grant ABBEY JOHANNA a worldwide, royalty-free license to use, reproduce, publish, display, and distribute that Feedback for purposes related to operating, improving, or promoting our business.

You represent that you own or have permission to provide the submitted Feedback and that it does not violate another person’s intellectual property, privacy, or other legal rights.

We may remove Feedback that we reasonably determine to be unlawful, defamatory, abusive, obscene, fraudulent, infringing, or otherwise inappropriate.


SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct such information and, where necessary, modify or cancel affected orders.


SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to violate applicable law, infringe intellectual property rights, commit fraud, distribute malware, harass others, collect personal information unlawfully, impersonate another person, interfere with website security, scrape or extract protected content, or otherwise misuse the Services.

You may not use automated systems, scraping tools, bots, artificial-intelligence agents, or similar technologies to systematically copy, extract, reproduce, train upon, or commercially exploit ABBEY JOHANNA content without written authorization.

We reserve the right to restrict or terminate access where these Terms are violated.


SECTION 14 – AGENTS AND AUTOMATED SYSTEMS

Automated agents, bots, crawlers, AI systems, or similar software may not access or interact with the Services in a manner intended to circumvent security measures, access restrictions, robot exclusions, CAPTCHAs, rate limitations, or other technical safeguards.

Automated systems may not conceal their automated nature or impersonate human users.

We may use technical measures to limit or block automated access to the Services.


SECTION 15 – TERMINATION

We may restrict or terminate access to the Services when reasonably necessary due to fraud, abuse, unlawful conduct, violation of these Terms, or conduct harmful to ABBEY JOHANNA, Shopify, our service providers, or other users.

Provisions that by their nature should survive termination—including intellectual property, limitation of liability, indemnification, and governing-law provisions—will remain effective.


SECTION 16 – DISCLAIMER OF WARRANTIES

Except where otherwise required by law, the Services and products are provided “as is” and “as available.”

We do not guarantee that the Services will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these Terms limits warranties or consumer rights that cannot legally be excluded.


SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, ABBEY JOHANNA and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the Services or products purchased through the Services.

Nothing in this section excludes liability that cannot legally be excluded under applicable law.


SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless ABBEY JOHANNA and its service providers from third-party claims, liabilities, damages, or reasonable expenses arising from your violation of these Terms, applicable law, or another party’s rights.


SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.


SECTION 20 – WAIVER; ENTIRE AGREEMENT

Failure to enforce a provision of these Terms does not constitute a waiver of that provision.

These Terms and the policies incorporated by reference constitute the agreement governing your use of the Services.


SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without prior written permission.

We may assign our rights and obligations in connection with the operation, restructuring, sale, or transfer of the business where permitted by law.


SECTION 22 – GOVERNING LAW & MANDATORY CONSUMER RIGHTS

These Terms are governed by applicable United States federal law and the laws of the State of Indiana, without regard to conflict-of-law principles, except where mandatory law provides otherwise.

Nothing in these Terms limits consumer rights, warranties, remedies, cancellation rights, or other protections that cannot legally be waived under the law applicable to a customer’s purchase.


SECTION 23 – HEADINGS

Headings are provided for convenience and do not affect the interpretation of these Terms.


SECTION 24 – CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time to reflect changes to our Services, products, business practices, or legal requirements.

The current version will be posted on this page with its applicable effective date.


SECTION 25 – CONTACT INFORMATION

Questions concerning these Terms may be submitted through our Contact Us page:
https://abbeyjohanna.com/pages/contact

Business Name: ABBEY JOHANNA